Landlord & Renter FAQ India

Frequently Asked Questions - Rental Platform Help

Everything you need to know about RenterFinder.com - profile listing, tenant screening, security deposit laws India, notice period for tenants, rent increase rules, and Model Tenancy Act essentials across India.

About RenterFinder.com

What is new at RenterFinder.com?

+
  1. Renters can also upload their profile (with requirement) at this portal. Landlords can search a suitable renter from the available Renter's List.
  2. No buying, no selling - ONLY RENTING. We have a single focus on property renting service only.
  3. Since all listings are posted for 3 months only, the portal is clutter-free.
  4. Since RenterFinder.com is a paid portal (no free services), profile listings are limited, genuine, and mostly listed by landlords or renters themselves. Due to the limited number of profiles, visibility and search is easy and comfortable for all users.
  5. All details regarding fees are visible at our "Fees" tab. No hidden charges at all.
  6. We have pan-India service - not city or town specific.
  7. We have no premium service and we treat all our clients equally.
  8. No third-party (agent) involvement in rent negotiation and terms & conditions finalisation.

Why are profile listings valid for 3 months only?

+

3 months is enough time to find a property (for renters) or a renter (for landlords). After 3 months, accounts auto-deactivate to keep the portal uncluttered with only active seekers. Users can re-activate their profile after 3 months if genuinely required.

Do you offer property management or rent collection services?

+

No. RenterFinder.com is a rental matching platform - we help landlords search a renter and tenants search a property, and introduce both parties directly. We do not offer property management, rent collection, lease drafting, or any post-match services. Our role ends at the introduction.

How can I post my advertisement on renterfinder.com?

+

RenterFinder.com has been providing the renter-landlord matchmaking service since June 2025 at an affordable fee and in a hassle-free environment. In this initial phase, we want to give a smooth, user-friendly, more focused, and distraction-free website to our clients. So, at present, we are not interested in advertising any type of product on our portal, whether real estate related or otherwise. Client satisfaction is always preferred here over profit generation.

Listing & Profile

How can I list my property / renter's profile?

+

First, register through your mobile number. Fill a short form, pay the Profile Listing Fee (i.e. Rs. 125) and list your profile easily. Keep your Aadhaar number ready during filling the form. It will take maximum 10 minutes in completing the full registration process.

Can I edit my profile after posting it?

+

Yes. You can edit your profile maximum 3 times per month through your dashboard. We will review your edit request within 48 hours. Alternatively, you may also send a mail (report.renterfinder@gmail.com) to us in this regard but it may take maximum 7 days in editing.

How can I increase the visibility of my profile?

+

There is no 'premium service' for more visibility. RenterFinder.com gives equal chance to all clients and generally displays registered profiles on a latest listings first basis. However, RenterFinder.com has reserved the right to list profiles and offer services in other ways too.

What should I take care of while posting my profile?

+

Landlord: Click pictures of your property from the inside only. All photos must be within 1 MB in size and only in JPEG or PNG format.
Renter: All details regarding family size, rent range, etc. must be filled genuinely.

Can I provide feedback, suggestions, or complaints?

+

Yes, we have a dedicated Feedback page where you can share suggestions, bug reports, compliments, or complaints. We read every message.

How soon will my listing go live on RenterFinder.com?

+

Your listing is published at the soonest possible, generally within 24 hours, after the completion of screening and review.

How soon will I find a renter through RenterFinder.com?

+

There is no fixed time limit. It depends on the number of available renters in your area, as well as each renter's personal preferences and decisions after reviewing the location, property condition, rent amount, and other criteria. Your listing will remain visible on RenterFinder.com for 3 months unless you delete it earlier (e.g., after finding a renter or for any other reason).

What should I do with my listing after finding a renter?

+

You can delete your listing at any time, or you can report to RenterFinder.com and we will deactivate it for you. Listings are automatically deactivated after 3 months. Once deactivated, you can easily reactivate your listing within the next 6 months by paying a small reactivation fee.

How can RenterFinder.com help NRIs to rent out their property in India?

+

NRIs can also post their property listing easily on RenterFinder.com from anywhere in the world. The Profile Listing Fee will be the same as for Resident Indians - ₹125 (equivalent to ~$1.5) only. They can check all details of available renters in advance on the portal.

Fees & Payments

What are the Profile Listing Fee and Platform Service Fee?

+

All details regarding fees are visible at our Fees tab. In summary: Profile Listing Fee: ₹125 (discounted from ₹499 - 75% off) for 3 months - paid separately by both landlord and renter. Platform Service Fee: 12 days' rent - also paid separately by both landlord and renter, split as 6 days rent in advance to arrange the property meeting and the remaining 6 days rent (within 7 days after deal closure) when the agreement is signed or advance paid to the landlord. Profile re-activation (within 6 months of deactivation): ₹99.

Are there any hidden charges?

+

No. We charge only: the Profile Listing Fee (₹125, discounted from ₹499), the Profile Re-activation Fee (₹99 within 6 months), and the Platform Service Fee (12 days' rent - 6 days at meeting, 6 days at deal closure), all inclusive of taxes. There are no other charges at all.

Why is 6 days' rent charged to arrange the meeting? What if the deal does not close?

+

The 6 days' rent meeting charge is a sign of commitment from both parties - confirming they are serious about proceeding to a property visit. This payment is made only after chatting and clearing all doubts. We value and respect everyone's time.

If the deal does not close for any reason and it is reported (with the reason) to us by both parties within 7 days of the meeting, we provide 3 more match options within the next 3 months using the same meeting charge. If no new match closes within 3 months, the account will be deactivated and the meeting charge will not be refunded.

Will Platform Service Fee be calculated on 'Rent Asked on Portal' or 'Final Negotiated Rent'?

+

Platform Service Fee will be calculated and charged on 'Rent Asked on Portal' only, irrespective of the final rent agreed upon after negotiation.

Can I pay the full Platform Service Fee only at deal closure?

+

No. As per our existing terms & conditions, the Platform Service Fee is paid in two stages: 6 days' rent (non-refundable) is charged in advance to arrange the property meeting, and the remaining 6 days' rent is charged at deal closure when the rental agreement is signed or advance paid to the landlord. The meeting charge must be paid in advance before the property visit takes place - it cannot be deferred to closure.

What is your refund policy?

+

All payments made at RenterFinder.com are non-refundable.

How do I make payment on RenterFinder.com?

+

Please pay only through the payment link given on our portal. To avoid any financial fraud, please do not respond to any request or call mentioning our name that asks for payment through cash, phone transfer, bank transfer, OTP verification, or any other means. It may be a scammer's call.

Renting & Negotiation

Will you help me negotiate the rent?

+

Renters have full right to negotiate rent, maintenance and security deposit amounts as per their budget. RenterFinder.com only introduces prospective landlords and renters to each other for further negotiations at a mutually convenient date and time. It is always better to negotiate directly between two parties involved, without involving a third party or agent.

How can I decide if the rent asked is fair or not?

+

Whether you are a house owner or renter, the following data will help you estimate if the rent is fair or not: a. House location; b. Carpet area; c. Property condition; d. Age of property (year-wise); e. Rental demand in the area; f. Neighbourhood; g. Property's current market value; h. Amenities available (gym, pool, etc.); i. Furnishing details; j. Rent of similar homes nearby; k. Floor.

What is a Security Deposit?

+

A security deposit is a refundable sum of money paid by the renter to the landlord before moving in, as a financial guarantee to cover repairs, cleaning, or unpaid rent during vacation of the property. If there is no damage or unpaid rent after vacation, the landlord returns the full security deposit on the day of vacation.

As per the Model Tenancy Act, 2021: maximum 2 months' rent for residential properties and 6 months' rent for commercial properties. See our Model Tenancy Act guide → for full details.

How do I find a good tenant quickly?

+

Finding a good tenant quickly comes down to three things: visibility, screening, and speed of response. On RenterFinder.com, landlords get two powerful tools: first, post your property on our Property Profile Listing so that active renters can find you; second, browse our Prospective Renters' List - India's only live tenant list where you can search a renter or search a tenant by city, budget, and family size, without waiting for them to approach you. Respond to enquiries received on your dashboard/My Chat quickly and keep your property photos clear & accurate for the fastest results.

What should a landlord check before renting out a property?

+

Before handing over the keys, a landlord should: (1) verify the tenant's identity (Aadhaar, PAN, or passport); (2) check employment or income proof to confirm rent affordability; (3) collect references from a previous landlord if possible; (4) take clear photos of the property's condition before move-in and add an inventory list to the rent agreement; (5) collect the security deposit before handing over keys; and (6) execute a proper rent agreement with clear terms on maintenance, utilities, and notice period. RenterFinder's Prospective Renters' List shows tenant profiles upfront, making this initial assessment easier.

How will the renter and landlord contact each other to finalize the deal?

+

If either party shortlists a profile by clicking the "Express Interest" button, a new chat opens under the "My Chat" option on their dashboard and the other party will receive a notification on their dashboard to accept the chat request. Then, both parties can clear their doubts and discuss more on rental terms on "My Chat". If both parties agree to meet by clicking the "Deal" button, they have to pay Platform Service Fee equal to 6 days' rent in advance and thereafter renterfinder.com will facilitate their in-person meeting at the site at a mutually convenient date and time.

Whom should I contact for any problems after moving in?

+

RenterFinder.com is only responsible for facilitating the initial meeting between prospective landlords and renters without a broker in between. For any issues that arise during the stay, you should contact the house owner/landlord directly.

Whom should I pay rent to?

+

Rent should be paid directly to the house owner/landlord using the agreed payment method.

Tenant Screening & Verification

What documents should I ask a tenant to provide?

+

As a landlord, you are entitled to request the following documents for verification before finalising a tenancy:

  • Identity proof: Aadhaar card, PAN card, passport, or voter ID
  • Address proof: Current utility bill, bank statement, or Aadhaar
  • Income/employment proof: Salary slips (last 3 months), employment letter, or ITR for self-employed renters
  • Photograph: Passport-size photo of the primary tenant
  • Reference (optional but recommended): Contact details of a previous landlord or employer

Under the Model Tenancy Act, 2021, a copy of the tenant's identity and address proof must be submitted to the local Rent Authority along with the tenancy agreement. See our Rent Agreement reference →

How do I verify a tenant's police record or background in India?

+

In many states, landlords are legally required to submit a copy of the tenant's ID to the local police station (tenant verification form) within 24 hours of the tenant moving in. This is mandatory in states like Delhi, Maharashtra, Uttar Pradesh, and Karnataka, among others. The process involves filling a prescribed form and submitting it along with the tenant's ID proof to the nearest police station or online through the state police portal. For example, Delhi landlords can use the Delhi Police online portal ↗. Failure to complete police verification can expose landlords to legal liability. Always confirm your state's specific rules, as the process varies.

What is the Prospective Renters' List on RenterFinder.com?

+

The Prospective Renters' List is RenterFinder.com's most unique feature and India's first live tenant list. Instead of waiting for tenants to find you, landlords can search a renter or search a tenant online - browsing genuine profiles by city, budget, family size, and move-in date. This reverses the traditional dynamic: landlords choose, not just wait. No broker involved at any stage.

Eviction, Notice Period & Tenancy Disputes India

On what grounds can a landlord legally evict a tenant in India?

+

Under both state Rent Control Acts and the Model Tenancy Act, 2021, a landlord can seek eviction of a tenant on the following grounds:

  • Non-payment of rent - tenant has defaulted on rent for two or more consecutive months
  • Misuse of property - using the premises for a purpose other than what was agreed (e.g. running a business from a residential unit without permission)
  • Subletting without consent - tenant has sublet the property to a third party without the landlord's written approval
  • Structural damage - tenant has caused significant damage to the property beyond normal wear and tear
  • Landlord's personal use - landlord requires the premises for their own or an immediate family member's use
  • Expiry of tenancy term - tenant refuses to vacate after the agreed tenancy period ends and a proper notice has been served

Eviction cannot be carried out forcibly - it must follow due legal process through the Rent Authority or court.

What is the correct notice period before asking a tenant to vacate?

+

Under the Model Tenancy Act, 2021, the minimum notice period before a tenant must vacate is as follows:

  • Monthly tenancy: 1 month's advance notice by either party
  • Annual or fixed-term tenancy: 3 months' advance notice by the landlord; 1 month by the tenant

Notice must be in writing. If the landlord needs the property for personal use, they must provide evidence of genuine need. Always include a notice period clause clearly in your rent agreement to avoid disputes.

Can a landlord lock out or cut off utilities to force a tenant to leave?

+

No. A landlord cannot forcibly evict a tenant by changing locks, cutting off electricity or water supply, or removing their belongings - even if the tenant is in default of rent. Such actions constitute illegal eviction under Indian law and can result in legal action against the landlord. The correct process is to file an application before the Rent Authority (under the Model Tenancy Act) or file a civil suit through the courts. Engaging in self-help eviction tactics exposes landlords to criminal and civil liability.

What happens if a tenant refuses to vacate after the agreement expires?

+

If a tenant holds over (continues to occupy the property after the tenancy period ends without a renewal) and refuses to vacate despite a written notice, the landlord can:

  1. File an eviction application with the local Rent Authority under the Model Tenancy Act, 2021
  2. Alternatively, file a civil suit for eviction and recovery of rent/damages in the appropriate civil court

Under the Model Tenancy Act, the Rent Authority must decide eviction applications within 60 days of filing. Documenting all communication with the tenant in writing is critical for a smooth legal process. See our Model Tenancy Act guide → for details on the Rent Authority process.

What is Resident Welfare Association (RWA)?

+

RWA is a body/NGO elected by the residents of a society to safeguard and work towards their interest and welfare. It is registered under the Societies Registration Act, 1860. Office bearers are elected through an annual general body meeting. Key responsibilities include maintenance of financial records, implementing society rules, repair and maintenance through AMC or other arrangements, and keeping common premises clean. Landlords renting out flats within an RWA-governed society must ensure their tenants comply with RWA rules, and tenants should be made aware of society by-laws at the time of move-in - ideally documented in the rent agreement.

Model Tenancy Act, 2021 - Key Points

What is the Model Tenancy Act, 2021?

+

The Model Tenancy Act, 2021 (MTA) is a landmark central legislation introduced by the Government of India to modernise and regulate the rental housing market. It was approved by the Union Cabinet in June 2021 and was made available to states and union territories for adoption. Its primary goals are to protect the rights of both landlords and tenants, reduce rental disputes, unlock vacant housing stock, and promote organised rental housing in India.

Key provisions include: mandatory written tenancy agreements, defined security deposit limits, a dedicated Rent Authority for dispute resolution, and clear eviction timelines. Read our complete Model Tenancy Act, 2021 reference guide → or download the official MTA PDF from MoHUA.gov.in ↗

What are the security deposit limits under the Model Tenancy Act?

+

The Model Tenancy Act, 2021 caps security deposits as follows:

  • Residential properties: Maximum 2 months' rent
  • Non-residential (commercial) properties: Maximum 6 months' rent

This is a significant reform - in many Indian cities, landlords had traditionally demanded 6–12 months' rent as deposit for residential units. The MTA cap aims to make renting more affordable and reduce the financial barrier for tenants. Note: the MTA applies only in states that have formally adopted it. Check your state's current status. See the full MTA guide →

What is a Rent Authority under the Model Tenancy Act?

+

The Model Tenancy Act requires every state to designate a Rent Authority - a government officer (typically at district level) empowered to: receive and register tenancy agreements, adjudicate disputes between landlords and tenants, order eviction in cases of default or overstay, and determine fair rent increases. The Rent Authority is designed to be a faster, lower-cost alternative to civil courts. Applications must be decided within 60 days, and appeals go to a Rental Tribunal (district judge level) and then to the High Court. This is a major upgrade from the pre-MTA era, where landlord-tenant disputes could drag on for years in civil courts.

Is the Model Tenancy Act applicable across all states in India?

+

No - the Model Tenancy Act is a central model law, which means states and union territories must individually adopt and enact it as their own legislation before it becomes applicable in that state. As of 2025–26, a number of states have adopted the MTA in full or in modified form, while others continue under their older state-specific Rent Control Acts (such as the Delhi Rent Control Act, 1958 or the Maharashtra Rent Control Act, 1999). Always verify which law applies in your specific state before executing a tenancy agreement. Our MTA guide → summarises the key provisions applicable pan-India.

Rent Agreements, Stamp Paper & Legal Rules India

What is a Rent Agreement?

+

A Rent Agreement is a legal contract between landlord and renter outlining the terms and conditions of tenancy. It ensures both parties' rights and responsibilities. It generally includes personal details of both parties, property description, maintenance responsibilities, duration, rent and security deposit, utility payment responsibilities, termination & renewal terms, and inventory.

See our sample Rent Agreement reference → for a full clause-by-clause breakdown.

Is registration of a Rent Agreement mandatory in India?

+

Unregistered Rent Agreement: An unregistered agreement (generally on ₹100/- stamp paper) is not registered with any government authority. Usually valid for a short duration (less than 11 months) and used for informal arrangements.

Registered Rent Agreement: Registered with the Sub-Registrar's office. Legally binding and provides more protection. Registration is mandatory for agreements exceeding 11 months. Stamp paper value varies between 0.25% to 6% of annual rent depending on the renting period and state.

View our complete Rent Agreement reference guide →

Why is an 11-month rent agreement preferred?

+

An agreement for more than 11 months must be registered with the sub-registrar's court, requiring stamp duty and registration fees. An 11-month agreement is a simple solution to avoid extra costs and legal formalities. Also, a shorter period is always better than a long-term commitment. After 11 months, both parties can renew with updated terms - a common and practical arrangement across India.

What is a Lock-in Period in a Rent Agreement?

+

Under a lock-in clause, the renter agrees not to vacate the property before the end of a specified period (generally first 3–6 months). If the renter breaks the lock-in period, a certain amount from the deposit may be deducted by the landlord. Lock-in periods protect landlords from early vacancy and are especially common in metro cities. Always clearly specify the lock-in duration and the deduction amount in the rent agreement to avoid disputes.

What is the difference between a Lease Deed and a Rent Agreement?

+

Lease Deed: Used for long-term rentals (usually more than a year). Always requires registration with the Sub-Registrar and payment of stamp duty. Provides stronger legal protection.
Rent Agreement (Leave & Licence): Commonly used for residential properties for short-term rentals (up to 11 months). Registration optional but advisable. More flexible and commonly preferred for residential tenancies in India.

What are the income tax implications on rental income?

+

Rental income in the hands of the property owner is charged to tax under the head "Income from House Property." A standard 30% deduction is allowed from the net annual value for repairs and maintenance. If the recipient of rent is not the owner, income is taxable under "Income from Other Sources" or under profits and gains from business or profession, as applicable. TDS at 10% (Section 194-I - Income Tax India ↗) is applicable if annual rent exceeds ₹2.4 lakhs - the tenant must deduct and deposit this with the government.

From where can I get/purchase e-stamp paper?

+

Stock Holding Corporation of India Ltd (SHCIL) is an authorised provider of e-stamp paper and allows online purchase at shcilestamp.com ↗. Before using e-stamping, ensure your state offers this facility and check SHCIL's website for participating states. Physical stamp papers are available at all Sub-Registrar offices. Most states now offer e-stamping as the preferred method - it is faster, tamper-proof, and accepted in court.

What are the laws governing Rent Agreements in India?

+
  1. The Indian Contract Act, 1872 ↗ - governs formation and enforcement of contracts, including rent agreements.
  2. The Transfer of Property Act, 1882 ↗ - specifically deals with lease agreements (Sections 105, 106, 108).
  3. The Registration Act, 1908 ↗ - registration mandatory for agreements of 12 months or more.
  4. The Rent Control Act - state-specific acts protecting tenants from arbitrary rent increases and eviction.
  5. The Model Tenancy Act, 2021 ↗ - introduced to modernise rental laws; standardised agreements, Rent Authorities, Tribunals, and security deposit limits.

You can read the full Model Tenancy Act, 2021 →

Browse Prospective Renters' List →  |  Transparent fee structure →  |  Rent Agreement reference →  |  Model Tenancy Act guide →  |  Blog & Articles →